Shipping & Returns

Shipping Rates

$.01-$10.00 = $7.50 s/h

$10.01-$25.00 = $9.00 s/h

$25.01-$50.00 = $11.00 s/h

$50.01-$74.99 = $13.00 s/h

Orders $75 or more = FREE SHIPPING *

Shipping charges are quoted for shipping in the U.S. Please email me for proper shipping quote to other destinations outside of the United States. All packages are shipped through the U.S. post office.

Free shipping on a single order of $75 + of merchandise. All items must be purchased at the same time, with one Paypal payment, and one order. Orders made separately can not be combined to make the $75 total. Any questions, please email me at rigglet@aol.com. Before you checkout, please make sure your order is accurate and you want all the items in your shopping chart. Please use the shopping cart to complete your shopping experience.

I pack fragile items well, but sometimes things break. If you receive a damaged item due to the post office, please let me know and I'll help you resolve the issue.

Items are shipped within 5 to 7 days after receiving payment. Items are typically shipped first class or priority mail. If you need the item in a hurry, please let me know and I can look into other shipping options for you.

Your shipping information (name, address, phone number, purchases made, etc.) is safe with us. It is only used to ship your package to you. No other merchants or companies will receive your information.

Please email me with any questions at rigglet@aol.com.

Returns

I try to describe our items as accurately as possible. Occasionally, I might miss a flaw. Please realize these bears are hand painted, some almost 30 years old, and have paint flaws inherent to the design of the bear. If you are displeased with your item because of a major inaccurate description, please email me within 7 days of receiving your item. Items must be returned in the same condition they were shipped. I will refund full amount paid.

If the item was described accurately but you still wish to return it, I will refund your payment less shipping/handling charges.

Any damages occurring through shipping must be handled with the post office. Save the box, all packing material, and item together; you will need this when you go to the post office to file a claim. Please email me with damage information and I will send instructions on filing with the post office along with the insurance receipt.

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